Patient Information

Dr. Neumann and our staff are happy to set up an initial consultation to discuss your dental situation as well as provide you with more information about our services. Just fill out the dental form, we will review your concerns and questions and perform a comprehensive dental exam to evaluate dental health.

Call the office at (540) 667-7600 to arrange for your consultation.

Question: I don't like going to the dentist, how can you help me relax during a visit?

Answer:
We know that there are many people who are uncomfortable with visiting the dentist. Our highest priority is your comfort. We designed our office so that you can enjoy a relaxing and comfortable visit. There is an overhead TV and headphones with music, for entertainment and distraction, so you can keep your mind on more pleasant things. To help keep you comfortable and relaxed we also offer Nitrous oxide and other sedation methods. Talk to us at Neumann Family Dentistry about your needs.

Question: During my first appointment, what should I expect?

Answer:
A comprehensive oral evaluation is completed during your first appointment. This will help us determine your overall dental and oral health. Discussing your goals regarding your smile, teeth, and gums when you complete your medical/dental health form will be the next step. To help us identify areas of decay, cracked teeth, and malfunctioning restorations we will take digital photos and x-rays of your teeth. The digital photos and x-rays will help us catch decay in its earliest stages thereby meeting our goal of preserving as many of your teeth as possible. We will recommend the appropriate hygiene treatment for you after viewing and assessing your x-rays and also assessing your gums.

Question: Are you accepting new patient referrals?

Answer:
We consider it a compliment when our patients refer their family and friends to Neumann Family Dentistry. We are very appreciative that our patients have done this over the years. Dr. Neumann’s reputation for excellent dental care depends on these two things. One the good work done in our office and two your beautiful and confident smile. It is your confidence in our care that continues to motivate us to keep striving for excellence. Your continued support and trust in our practice is appreciated and we thank you for your referrals.

Question: I’m afraid I can’t afford all the dental work I need and want. Does your office offer monthly payment plans?

Answer:
Yes, our financial partner, Care Credit™, offers monthly payment plans. So that it fits more comfortably into your personal or family financial goals we provide a variety of ways for you to pay for your dental treatment. In order for you to attain the healthy, beautiful smile you want and need, our team here at Neumann Family Dentistry will work with you to create a solution that accommodates your financial needs.

Question: Do you provide different payment options?

Answer:
We here at Neumann Family Dentistry are proud to offer a variety of payment options to help make your dental care financially affordable and comfortable.

We accept the following payment methods:

  • Cash or personal checks
  • Pay in advance for your entire treatment plan and receive discounts
  • All major credit cards
  • Use CareCredit™ for either no interest monthly payment plans, low interest payment plans or extended payment plans.

We practice optimal, comprehensive dentistry. Dr. Neumann doesn’t base his treatment plan on what insurance will or will not pay. It is based on what is best for you and your oral health. Before we start any recommended treatments, we will happily provide estimates of fees and insurance reimbursement. We will gladly file your insurance forms for you. You are financially responsible for any treatment that is not paid by your insurance.

We are in network with the following insurance companies:

  • Delta Dental of Virginia Premier
  • Guardian Dental Preferred
  • Cigna DPPO

We here at Neumann Family Dentistry will file all other insurance for patients. Patients are responsible for anything that is not covered by their insurance.

Question: Does my insurance pay for cosmetic dentistry?

Answer:
Although dental insurance is designed to help you pay for your dental needs, most procedures are not fully covered by your dental insurance. Most dental insurance does not cover cosmetic dentistry. We here at Neumann Family Dentistry, offer a variety of payment options to help you get the smile you want. Our financial partner, Care Credit™, provides a monthly payment plan. Our team pays special attention to maximizing the benefits that your dental insurance does provide you. Contact us to see how to maximize your dental insurance benefits and afford the dentistry you want and need.

NEW PATIENT FORMS

Download our new patient forms and fill them out before your appointment so we can quickly attend to your medical needs.

We look forward to hearing from you!

Please contact us with any questions.

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