Meet the Team


Sonya Hughes Haynes

Registered Dental Hygienist
Sonya received Associates degrees from both Lord Fairfax Community College and Northern Virginia Community College, where she studied Dental Hygiene. She stays up to date with regular continuing education. Her certifications and trainings include:

  • RDH
  • Laser
  • Local anesthesia
  • Nitrous Oxide
  • CPR/AED Certified

She and her husband, Brett, have one child, Tripp. Outside of the office, Sonya enjoys playing tennis, reading, playing the handbells, gardening, and going to the beach.


Amy Harlow

Registered Dental Hygienist
Amy earned her Associates in Dental Hygiene from Lord Fairfax Community College. Through ongoing continuing education, she regularly adds to her expertise. Certifications and trainings include:

  • RDH
  • Laser
  • Local anesthesia
  • Nitrous Oxide
  • Myofunctional Therapy
  • CPR/AED Certified

She and her husband, Ryan, have been married 13 years. They have two daughters who keep them very busy. On her days off, Amy loves going to the beach, hiking, camping, 4-wheeling, and pretty much anything else that gets her outdoors.


Anne Marie Cooper

Dental Assistant
Anne Marie is a Winchester local and graduated from John Handley High School. For over 35 years, she has helped Dr. Neumann chair-side as a dental assistant. Over the years, she has completed many hours of continuing education to add her knowledge and stay current. She is certified for CPR/AED and Dental Radiation Safety.

She and her husband, Steve, have one son and one daughter. When she’s not helping make Neumann Family Dentistry a fun place to work with lots of laughs, she enjoys going on new adventures, taking beach vacations, and reading.


Deborah Streit Shifflett

Dental Assistant
Deborah earned an Associates degree from Lord Fairfax Community College in Agricultural business. Over the two decades plus she has assisted Dr. Neumann, she has also amassed many hours of continuing education. She is certified for CPR/AED and Dental Radiation Safety.

She is the proud mother of two sons and a devoted grandmother of two grandchildren who always brighten her days. When she’s not assisting Dr. Neumann chair-side, Deborah loves horseback riding, reading inspirational books, watching movies, and enjoys plants and animals of all kinds.


Gloria Ann Arthur

Business Team
A long time team member, Gloria originally hails from Lubbock, Texas, where she graduated from Friendship High School. Her trainings and certifications through continuing education include basic life support and insurance coding. She is also CPR/AED Certified. Around the office, Gloria comes in smiling every day and loves her patients.

She is married with one daughter, two grandkids, and two stepsons. When she’s not at Neumann Family Dentistry, she loves bowling and singing in her church choir.


Terry Palmer

Business Team
Terry grew up in Frederick County and is a 1985 graduate of James Wood High School. After graduation she worked in banking for 12 years before becoming a dental receptionist. She has over 33 years of customer service experience. Terry has been married for 32 years to her husband Mike and has one daughter, Samantha. She loves spending time with her grandson, Logan as well as family and friends. Terry enjoys gardening, going to the beach and cuddling with her dog Buddy.


Patricia Stern

Office Manager
Patty was born in Philadelphia, Pennsylvania. Her family relocated to Winchester in 1981. She is a graduate of John Handley High School and has completed numerous accounting and business courses at Lord Fairfax Community College. She has spent many years ensuring that Neumann Family Dentistry runs smoothly. A few of her certifications and training classes include:

Medical and Dental Billing
Dentrix Practice Management
CPR/AED Certified

She and her husband, David, have been married since 1991 and they have one son. When she is not making sure patients have the best dental experience possible, Patty loves to volunteer, take long walks, reading, dancing and watching movies.

We look forward to hearing from you!

Please contact us with any questions.

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